Legal Services Account Manager

Location: Chicago, IL

Legal Services Account Manager - Chicago, IL

Our client is a leader in providing deposition and legal support services, including court reporting, transcription, trial services, and remote depositions.

Main Responsibilities:

  • Responsible for managing sales activities in assigned accounts or regions, including acquiring new business and maintaining existing client relationships (heavy client service).
  • Ensure high quality and consistent product and service delivery.
  • Follow up on new leads and referrals resulting from field activity and lead generation sources.
  • Identify and acquire new business opportunities.
  • Manage account services through quality checks and follow-up.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing publications, and participating in professional groups.
  • Participate in marketing events such as seminars, trade shows, and telemarketing events.

Main Requirements:

  • Ability to travel locally to current and potential clients, with a valid state driver’s license within 60 days of employment.
  • Willingness to work a flexible schedule and occasionally travel overnight.
  • Experience selling to the legal market, preferably with court reporting and deposition experience.
  • Proficient with CRM, Reporter Base 8, or other legal database software.
  • High school diploma or general education degree required, college degree preferred.
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