Careers

Accounts Receivable Specialist

Our client, a global company based in Sarasota, FL, specializing in digital imaging, is in search of a full-time Accounts Receivable Specialist to join their team. The ideal candidate should be proactive and will be responsible for various accounting tasks, ensuring accurate and timely recording of cash receipts, efficient resolution of issues, and regular communication with external customers and internal departments regarding assigned accounts.

RESPONSIBILITIES & DUTIES:

• Conduct outbound collection calls and emails to recover funds while maintaining positive client relationships
• Resolve customer billing inquiries promptly and with a high level of customer service
• Monitor assigned accounts and collection reports to identify overdue payments
• Update sales representatives on customer account statuses, pending orders, and credit limits
• Investigate and address issues contributing to overdue accounts
• Process credit card batch deposits and reconcile discrepancies
• Collect customer payments according to due dates
• Apply customer payments daily from various sources such as lockbox, ACH, and mailed checks
• Reconcile PayPal transactions and handle returned payments
• Keep detailed notes in CRM system regarding customer interactions
• Resolve auto invoicing issues and generate manual invoices when necessary
• Issue customer refunds for various reasons including cancelled orders and returns
• Assist with external audits by providing necessary documentation and support

QUALIFICATIONS:

• Knowledge of accounts receivable processes and collections
• 2-5 years of accounts receivable experience
• Proficient in MS Office and MS Excel
• Detail-oriented, organized, and able to prioritize tasks effectively
• Strong communication skills and ability to work in a team environment
• Ability to work independently and seek guidance when needed
• Associate or bachelor’s degree in accounting preferred
• Experience with NetSuite preferred
• Capacity to work in a paperless environment with minimal supervision
• Proactive attitude and willingness to take on new challenges