Careers

We are seeking a Boutique Store Supervisor for our Detroit, MI location. The Supervisor will be responsible for overseeing the daily operations of our boutique store, including sales, customer experience, and employee development. This position requires availability on weekdays from 10:30am – 7pm and weekends as needed.

Our ideal candidate is a skilled communicator with a strategic mindset and a passion for empowering and celebrating both clients and team members. As the Boutique Store Supervisor, you will lead, manage, retain, and hold your team accountable. You will work collaboratively with our boutique teams and report to the District Sales Manager.

We offer a competitive salary plus commission and bonus structure! Our incentivized pay structure rewards confident, goal-driven, personable, and experience-focused individuals.

To be successful in this role, you must:

• Present a polished, professional, and trendy image as a representative of our brand
• Be confident, self-aware, and self-assured
• Work effectively both independently and as part of a team
• Be eager to learn about the bridal industry and embrace ongoing training and development
• Provide exceptional service with attention to detail, maintaining a warm and professional attitude towards all clients
• Exhibit knowledge of designers, garment fit, construction details, and alterations
• Encourage and empower others as part of our #hypesquad
• Measure and analyze key performance indicators (KPIs)
• Have a keen understanding of store operations and uphold brand standards
• Lead, motivate, manage, and retain a high-performance sales team
• Practice 'inspect what you expect' and consistently recruit great talent
• Possess excellent written and verbal communication skills with fanatical attention to detail
• Analyze situations and identify opportunities for improvement
• Demonstrate strong organization, planning, and problem-solving skills
• Manage time effectively, consistently meet deadlines, and be reliable and punctual
• Be flexible and able to prioritize tasks according to business needs
• Adopt a mentality of collaboration and teamwork
• Familiarize yourself with CRM software and have reliable transportation
• Be able to lift up to 35 pounds and handle multiple gowns on hangers

Qualifications:

• 2+ years of experience as a Retail Manager (Bridal experience is a plus!)
• 1+ year(s) of sales experience
• 5+ years of customer service experience
• Proficiency in Apple products, Google Drives, and Microsoft Office
• High school degree

We are an equal opportunity employer and do not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Salary: Annual salary + individual and store bonus = an average of $80,000 per year!

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance