Product Manager

Location: Charlotte, NC

Position: Product Manager

Location: Charlotte, NC

BASIC FUNCTION: Manage customer relations, purchasing, and financial management functions for the assigned product category to maximize profitability and customer satisfaction. Coordinate the activities of vendors, distributors, and various departments within the organization.

RESPONSIBILITIES:

  • Manage the portfolio, trade agreements, and cost of goods for the assigned product category to optimize gross margins and pricing competitiveness.
  • Analyze and manage the performance of the assigned category, focusing on sales growth and overall profitability.
  • Serve as the main point of contact and collaborator with Sales, Marketing, and customers regarding market trends and opportunities.
  • Conduct vendor meetings, business reviews, and assess market opportunities to establish strong relationships and make informed decisions.
  • Negotiate local promotions, trade agreements, and additional deals as required.
  • Analyze vendor performance reports and identify areas for improvement.
  • Monitor inventory levels, resolve slow-moving and dead inventory issues, and consolidate low-volume items and vendors.
  • Coordinate vendor billbacks and work with Accounts Payable to ensure timely billing and deduction.
  • Assist with customer invoicing for storage and finance charges on excess inventory.
  • Communicate effectively with various stakeholders, including Area Managers, customers, and receiving/shipping personnel.
  • Manage product quality issues, including recalls, and ensure proper disposal of expired products.
  • Perform other related duties as assigned.

QUALIFICATIONS-REQUIRED:

  • High School Diploma or equivalent.
  • 4-6 years of experience in foodservice distribution and purchasing.

QUALIFICATIONS-PREFERRED:

  • Bachelor's degree in business management, marketing, or a related field.
  • 6-10+ years of experience in foodservice distribution and purchasing management.
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