On-site Technician

Location: Atlanta, GA

Job Title: On-site Technician

Location: Atlanta, GA

Salary: $65-75K plus bonus

Job Summary of the On-site Technician: We are seeking a self-directed On-site Technician who can effectively communicate with customers, write technical reports, and provide product improvement recommendations to the Engineering team. The On-site Technician will independently assemble, commission, inspect, repair, and troubleshoot systems both domestically and internationally.

Qualifications of the On-site Technician:

  • 5 years of experience in a field service role with decision-making responsibility
  • Electronics or Electrical certificate or degree
  • Ability to travel 70% of the time (both domestic and international)
  • Ability to write trip reports and various technical documents
  • Knowledge of PLC’s highly preferred
  • Ability to read and understand electrical schematics
  • Proficiency in Word, Excel, and PowerPoint
  • Clean driving record
  • No fear of heights

Responsibilities of the On-site Technician:

  • Frequent interaction with customers, vendors, and contractors
  • Coordinate and schedule site visits for inspection, start-up, and commissioning
  • Provide timely response to customer inquiries
  • Troubleshoot and repair PLCs, VFDs, and other automated equipment onsite and remotely
  • Repair onsite equipment under warranty and non-warranty claims
  • Conduct routine inspections of existing system installations
  • Ensure correct implementation of pre-commissioning activities
  • Perform final commissioning and equipment demonstrations
  • Clear mechanical, electrical, and automation punch list items
  • Participate in project and construction meetings
  • Provide technical training to end-users and maintenance personnel
  • Troubleshoot technical issues and provide on-site support
  • Coordinate and make travel arrangements
  • Provide direct technical support to customers, contractors, and sales
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