Account Executive
Location: Omaha, NE
Job Title: Key Account Manager
Location: Omaha, Nebraska
Location: Omaha, Nebraska
Salary: $80-90K plus bonus
Job Summary of the Key Account Manager: As a Key Account Manager, you will serve as the primary point of contact for major accounts, ensuring smooth communication and collaboration. You will analyze sales data, identify opportunities for growth, and develop strategic plans for designated accounts. Building strong relationships with key stakeholders will be a primary focus of this role. As the Key Account Manager, you will play a crucial role in nurturing and expanding connections with our most valuable customers. Your responsibilities will include implementing strategic initiatives, resolving issues, analyzing sales data, and identifying business development opportunities. Additionally, you will act as a liaison between the customer and our organization, facilitating effective communication and collaboration on joint projects and initiatives. In this position, you will work closely with senior management in the Americas and Europe and will be responsible for networking and establishing relationships with top management at assigned customer accounts.
Qualifications of Key Account Manager:
• Bachelor’s degree in business or a related field, or equivalent experience.
• Proven expertise in key account management, sales, or business development.
• Strong analytical, strategic thinking, and problem-solving skills.
• Exceptional interpersonal and communication abilities.
• Proficiency in CRM tools, Microsoft Office Suite, and Microsoft Teams.
• Ability to travel up to 15%.
Responsibilities of the Key Account Manager:
• Primary Point of Contact: Act as the main liaison between the customer(s) for day-to-day operations, ensuring seamless communication, coordination, and collaboration on joint projects.
• Customer Advocacy: Serve as the representative and advocate for the customer while also considering the company's best interests.
• Communication Facilitation: Ensure effective and transparent communication between both organizations, supporting the smooth execution of joint initiatives, including projects, tasks, orders, and other agreed-upon objectives.
• Business Insight Reporting: Monitor and report changes in the customer(s)' business, such as sales trends, management transitions, and organizational updates internally.
• Annual Business Review: Conduct on-site annual business reviews with the account(s) to evaluate progress and establish future objectives.
• Sales Analysis: Evaluate product sales within key accounts to identify opportunities for upselling, cross-selling, and introducing new products.
• Special Pricing Management: Strategically manage special pricing, balancing competitive market rates with company profit objectives to support sustainable business growth.
•Travel Requirements: This role involves occasional travel, typically once quarterly, with potential for additional trips as business needs dictate.
• Consultative Selling: Utilize a consultative selling approach with key contacts at the assigned customer(s) to identify needs and recommend suitable products, solutions, or services.
• Product Performance: Identify underperforming products and develop strategies to enhance their market traction and profitability.
•Product Development Collaboration: Collaborate with the product development team to customize offerings to meet the specific needs of the account(s).
• Relationship Management: Cultivate and maintain strong, enduring relationships with key personnel at the assigned customer account(s).
• Strategic Planning: Collaborate with internal stakeholders to develop and execute strategic account plans aligned with company objectives.
• Revenue Growth: Implement strategies to maximize revenue growth and profitability within the assigned key accounts.
• Additional Responsibilities: Fulfill any other duties as assigned by the business.
• Quality and EHS Compliance: Support and uphold the organization's policies regarding Quality and Environmental Health and Safety.
• Core Values Commitment: Uphold the company's Core Values, including Caring, Adding Value, and Teamwork.