Quality Assurance Manager

Location: New Hampton, IA

Job Title: Quality Manager

Location: New Hampton, Iowa

Salary: $90-120K


Job Summary: Lead all quality functions to develop, implement, and maintain a strategic quality plan. The Quality Manager will establish appropriate standards, policies, procedures, specifications, and training initiatives to govern quality activities across all company processes.


Job Responsibilities:

  • Establish, implement, and maintain a quality system.
  • Maintain quality system to ensure compliance with ISO 9001.
  • Establish quality requirements with customers and suppliers.
  • Develop effective working relationships with customers and suppliers to resolve quality problems in a timely manner.
  • Support the advanced product quality planning (APQP) process.
  • Assist in the development of processes to acquire and analyze data.
  • Manage the customer return material authorization (RMA) process and reduce customer returns.
  • Plan, promote, and organize training activities related to product quality.
  • Set KPIs and ensure quality performance metrics are met for the plant.

Education & Experience:

  • Bachelors degree in Quality Sciences or Engineering preferred. Comparable work in a technical field considered.
  • 5+ years of experience in Quality Management leadership and Quality Engineering in a manufacturing environment.
  • Quality-related experience in a manufacturing environment required.
  • Metals or foundry related experience a plus.
  • Demonstrated experience in the use of quality core tools (APQP, PPAP, FMEA, MSA, SPC, etc.).
  • Experience in deploying statistical quality methods.
  • Understanding of metrology, with the ability to utilize measuring devices.
  • Experience with destructive and non-destructive tests on materials and parts.
  • Ability to interpret engineering drawings, schematic diagrams, or formulas.
  • ISO9001 Quality Management System leadership experience.
  • ASQ Quality Engineer certification a plus.
  • Six Sigma Green or Black Belt Certified a plus.
  • Experience with additional quality systems such as ISO14001, ITAR, AS9100, TS16942, ISO14981.
  • Experience with continuous improvement processes (e.g., six sigma, kaizen, lean).
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