Haircare Supervisor

Location: Waterloo, IA

Job Title: Salon Manager

Location: Waterloo, Iowa

Salary: $60-70K plus bonus

Job Summary: Are you a skilled professional in the beauty, salon, hospitality, spa, or wellness industry with experience in leadership or operations management? We are seeking a qualified Manager to lead our team and provide exceptional services to our clients in the service industry. This role is based in our Waterloo, Iowa location and requires a detail-oriented manager with strong leadership skills and a focus on customer satisfaction.

Job Responsibilities:

  • Lead a team in an updated facility, fostering an atmosphere of creativity and excellence.
  • Manage a large built-in client base dedicated to the salon & wellness industry due to our outstanding service offerings.
  • Support a team of dedicated employees to help enhance the overall customer experience.
  • Lead and inspire a team and support the delivery of outstanding service.
  • Manage the training and development of service providers to maintain a high-performing team.
  • Ensure the salon operations workflow is efficient, including the upkeep and inventory management of supplies.
  • Cultivate a culture of exceptional customer service, ensuring clients leave feeling satisfied.
  • Keep abreast of industry trends, bringing fresh ideas and innovative services to the operation.
  • Contribute to revenue growth through strategic marketing, promotion, and retention initiatives.

Education & Experience:

  • 2+ years of proven leadership or management experience in managing a salon, wellness, hospitality, spa, or similar industry operation.
  • Service industry provider experience.
  • Exceptional customer service, communication, and teamwork skills.
  • Strong organizational and multitasking abilities to oversee daily operations effectively.
  • * Cosmetology degree preferred
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