Job Title: Salon Manager
Location: Waterloo, Iowa
Salary: $60-70K plus bonus
Job Summary: Are you a skilled professional in the beauty, salon, hospitality, spa, or wellness industry with experience in leadership or operations management? We are seeking a qualified Manager to lead our team and provide exceptional services to our clients in the service industry. This role is based in our Waterloo, Iowa location and requires a detail-oriented manager with strong leadership skills and a focus on customer satisfaction.
- Lead a team in an updated facility, fostering an atmosphere of creativity and excellence.
- Manage a large built-in client base dedicated to the salon & wellness industry due to our outstanding service offerings.
- Support a team of dedicated employees to help enhance the overall customer experience.
- Lead and inspire a team and support the delivery of outstanding service.
- Manage the training and development of service providers to maintain a high-performing team.
- Ensure the salon operations workflow is efficient, including the upkeep and inventory management of supplies.
- Cultivate a culture of exceptional customer service, ensuring clients leave feeling satisfied.
- Keep abreast of industry trends, bringing fresh ideas and innovative services to the operation.
- Contribute to revenue growth through strategic marketing, promotion, and retention initiatives.
Education & Experience:
- 2+ years of proven leadership or management experience in managing a salon, wellness, hospitality, spa, or similar industry operation.
- Service industry provider experience.
- Exceptional customer service, communication, and teamwork skills.
- Strong organizational and multitasking abilities to oversee daily operations effectively.
- * Cosmetology degree preferred