Senior Legal Services Account Manager

Location: San Francisco, CA

Senior Legal Services Account Manager

San Francisco, CA

Court Reporting, Transcription, Trial Services and Remote Depositions.

Main Responsibilities:

  • Responsible for all sales activities in assigned accounts or regions. This includes acquiring new business and managing existing clients.
  • Ensure quality and consistency in product and service delivery.
  • Follow up on new leads and referrals from field activity and lead generation sources.
  • Identify new business opportunities and perform acquisition tasks.
  • Manage account services through quality checks and other follow-up activities.
  • Maintain professional and technical knowledge through attending workshops, reviewing publications, and participating in professional groups.
  • Participate in marketing events like seminars, trade shows, and telemarketing events.

Main Requirements:

  • Must be willing to travel to local clients, with possession of a valid state driver's license within 60 days of employment.
  • Flexible schedule and occasional overnight travel required.
  • Prior experience in selling to the legal market (law firms, corporate legal departments, and insurance companies).
  • Experience in court reporting and deposition is highly advantageous, along with a strong network of contacts in the field.
  • Proficient in CRM, Reporter Base 8, or other legal database software.
  • High school diploma or general education degree required, college degree preferred.
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