Legal Services Senior Account Representative

Location: San Francisco, CA

Court reporting, transcription, trial services, and remote depositions.

Main Responsibilities:

  • Responsible for all sales activities in assigned accounts or regions. This includes acquiring new business and managing existing accounts (heavy client service).
  • Ensure product and service delivery quality and consistency.
  • Follow up on new leads and referrals from field activity and lead generation sources.
  • Identify and pursue new business opportunities.
  • Manage account services through quality checks and follow-up.
  • Maintain professional knowledge through education, publications, networks, and professional groups.
  • Participate in marketing events such as seminars, trade shows, and telemarketing events.

Main Requirements:

  • Must be willing to travel locally to current and potential clients. A valid state driver's license is required within 60 days of employment.
  • Flexibility to work a variety of shifts and occasional overnight travel.
  • Experience selling to the legal market (law firms, corporate legal departments, and insurance companies). Court reporting and deposition experience is a plus.
  • Proficient with CRM, Reporter Base 8, or other legal database software.
  • High school diploma or general education degree required. College degree preferred.
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