Careers

Responsibilities

• Achieve personal selling and client engagement goals
• Oversee all activities necessary to achieve store objectives, including financial targets, client service, human resources management, operational controls, payroll, and operating expenses while enhancing associate and client engagement
• Supervise the arrangement of merchandise on counters or tables for effective sales promotion
• Manage the gallery and its team members in a professional and inclusive manner, adhering to Human Resource standards outlined in company policies, procedures, standards, and guidelines
• Directly supervise part-time sales employees, conducting performance discussions, setting clear objectives, and holding associates accountable to goals
• Coordinate and execute various events to achieve financial goals, including Owner's Classes, clubs, demos, Creative Classes, and freelance educator events
• Provide excellent customer service and innovate to attract and retain customers, demonstrating the ability to serve as a role model and prioritize client satisfaction
• Recruit, select, develop, and retain a full store team, ensuring individual accountability for performance

Qualifications

• Creative and passionate with a willingness to share sewing expertise with customers
• High School diploma or equivalent. Business or Fashion Design/Merchandising degree is a plus!
• At least one year of successful retail experience with a track record of closing sales. Ability to forecast and analyze business trends, and effectively manage payroll expense
• Thorough knowledge of our machines and products
• Ability to thrive in a fast-paced and dynamic retail environment
• Effective communication skills through multiple forms of technology, including telephone and computer
• Capable of occasional movement within the office and lifting of products like sewing machines weighing up to 50 pounds
• Flexible schedule availability, including evenings, holidays, and weekends