Careers

Responsibilities

• Achieve personal selling and client engagement goals
• Manage all activities required to achieve store goals, including financial objectives, client service, human resources management, operational controls, payroll, and operating expenses while driving both associate and client engagement
• Manage the setup of advertising displays or arrangements of merchandise on counters or tables to promote sales
• Manage the gallery and its team members in a professional and inclusive manner. Adhere to Human Resource standards by following the general practices outlined in Company policies, procedures, standards, and guidelines
• Directly supervise part-time sales employees. Carry out supervisory responsibilities in accordance with the organization's policies. Conduct effective performance discussions; set clear objectives and hold associates accountable to goals
• Coordinate and execute Owner's Classes, clubs, demos, Creative Classes, and freelance educator events to achieve financial goals
• Provide excellent customer service and innovate to obtain and retain customers. Demonstrate ability to function as a role model, ensuring that the client remains the top priority
• Recruit, select, develop, and retain a full store team and hold individuals accountable for performance

Qualifications

• Creativity and Passion with willingness to share your sewing expertise with our customers
• High School diploma or equivalent. Degree in Business or Fashion Design/Merchandising is a Plus!
• One or more years retail experience with a demonstrated success in closing sales. Ability to forecast and analyze business trends, and manage payroll expense in order to maximize store performance
• Direct Knowledge of Our Machines and Products
• Ability to work in a fast-paced and ever-changing retail environment
• Must be able to communicate effectively with employees through multiple forms of technology with telephone and computer. Must be able to receive and convey information
• Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc., as well as have the ability to remain in a stationary position 50% of the time
• Required to retrieve or reposition products like sewing machines weighing up to 50 pounds
• Ability to work a flexible schedule to meet the needs of the business, including evening, holiday and weekend shifts