Retail Supervisor

Location: Westminster, CO


  • Achieve personal selling and client engagement goals
  • Oversee all activities necessary to achieve store goals, such as financial objectives, client service, human resources management, operational controls, payroll, and operating expenses, while emphasizing both associate and client engagement
  • Supervise the arrangement of advertising displays or merchandise on counters or tables to drive sales
  • Manage the gallery and its team members professionally and inclusively according to Human Resource standards outlined in company policies, procedures, standards, and guidelines
  • Directly supervise part-time sales employees, including conducting effective performance discussions, setting clear objectives, and holding associates accountable to goals
  • Coordinate and execute various customer events, classes, and demos to achieve financial goals
  • Provide excellent customer service and act as a role model, ensuring that the client remains the top priority
  • Recruit, select, develop, and retain a competent store team and hold individuals accountable for their performance


  • Demonstrate creativity, passion, and a willingness to share sewing expertise with customers
  • High School diploma or equivalent; degree in Business or Fashion Design/Merchandising is a plus
  • At least one year of retail experience with proven success in closing sales; ability to forecast and analyze business trends and manage payroll expense to maximize store performance
  • Direct knowledge of our machines and products
  • Able to work in a fast-paced and ever-changing retail environment
  • Effective communication skills through various forms of technology
  • Able to occasionally move within the office and retrieve or reposition products weighing up to 50 pounds
  • Able to work a flexible schedule including evening, holiday, and weekend shifts as required by business needs
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