Careers

We are currently seeking a Retail Supervisor to join our team at our Cleveland, OH location. The Retail Supervisor will be responsible for overseeing sales, customer experience, daily operations, and employee development. This position will require weekend availability based on business needs.

The ideal candidate for this role will have excellent communication skills and a strategic mindset. They must have a passion for empowering and celebrating both clients and team members. The Retail Supervisor will work collaboratively with our boutique teams and report to the District Sales Manager.

We offer an annual salary with a competitive commission and bonus structure! Successful candidates will thrive in our incentivized pay structure, as they are confident, goal-driven, personable, and focused on providing exceptional customer service.

To be successful in this position, candidates must possess the following:

- A polished, professional, and trendy image. YOU are our brand!

- Confidence, self-awareness, and self-assurance.

- The ability to work independently and in a team environment.

- Eagerness to learn about the bridal industry with a desire for continuous training and development.

- A warm and professional attitude while providing exceptional service and attention to detail for all clients.

- The ability to learn and confidently discuss various designers, garment fit, construction details, and alterations.

– A #hypesquad mentality, finding joy in encouraging and empowering others.

- The ability to measure and analyze key performance indicators (KPIs).

- A keen understanding of store operations and a passion for upholding brand standards.

- The enthusiasm to lead, motivate, manage, and retain a high-performance sales team.

- A deep belief in 'inspect what you expect'.

- Excitement for recruiting great talent.

- Excellent written and verbal communication skills.

- A fanatical attention to detail.

- A keen eye for analyzing situations and identifying both direct and indirect opportunities.

- Strong organization and planning skills with a problem-solving attitude.

- Time management skills.

We are an equal opportunity employer and do not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Salary: Annual salary + individual and store bonus = an average of $70,000 per year!

Benefits:

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Parental leave

- Vision insurance