Careers

Responsibilities

• Achieve personal selling and client engagement goals
• Oversee all activities necessary to achieve store goals, including financial objectives, client service, human resources management, operational controls, payroll, and operating expenses, while fostering associate and client engagement
• Manage the arrangement of merchandise on counters or tables for effective sales promotion
• Supervise the gallery and its team members in an inclusive and professional manner, adhering to Human Resource standards outlined in Company policies, procedures, standards, and guidelines
• Provide direct supervision to part-time sales employees, including conducting effective performance discussions, setting clear objectives, and holding associates accountable to goals
• Coordinate and execute various events, such as Owner's Classes, clubs, demos, Creative Classes, and freelance educator events, to achieve financial goals
• Deliver exceptional customer service, demonstrating the ability to function as a role model and prioritize the client's needs
• Recruit, select, develop, and retain a high-performing store team

Qualifications

• Creativity and passion with a willingness to share sewing expertise
• High School diploma or equivalent, with a degree in Business or Fashion Design/Merchandising being a plus
• Minimum of one year of retail experience with a proven track record in closing sales, ability to analyze business trends, and effectively manage payroll expenses to maximize store performance
• Demonstrated knowledge of our machines and products
• Ability to thrive in a fast-paced and dynamic retail environment
• Excellent communication skills using various technology platforms
• Physical ability to move around the office and handle products weighing up to 50 pounds
• Flexibility to work schedules that may include evenings, holidays, and weekends