Technical Sales Representative
Technical Service Parts Sales and Customer Support
- Minimum of three years of experience in project management and customer support is required for consideration
- Must have knowledge in electrical, mechanical, and fluid power disciplines to be considered
- Salary range up to $50,000
- Candidates must be a United States citizen or Green Card holder
- No remote work opportunities available
- Full-time, permanent position with W-2 benefits
- Comprehensive benefits package included
- No relocation assistance provided
- Location: Brown Deer, Wisconsin
This is a full-time, permanent opportunity for Technical Service Parts Sales and Customer Support. You will be joining a financially stable, employee-owned company that is a pioneer in their industry. The company rewards employees with company stock and offers an annual discretionary bonus and a 401k Plan. They prioritize their core values and have implemented the Entrepreneurial Operating System for long-term growth plans. They constantly strive to provide customers with innovative products and have recently expanded their facilities. This company offers unlimited growth opportunities and is dedicated to flexibility, including potential flexible work hours and work from home arrangements. The environment is fast-paced and stimulating, with interesting and unique projects. They are also planning a software conversion to SolidWorks from AutoCAD in the near future.
As a Technical Sales Representative, your key responsibilities will include:
- Providing exceptional telephone support to maximize customer satisfaction
- Assisting customers with parts ordering and authorizing returns
- Collaborating with internal departments to generate accurate quotes for parts
- Processing orders and returns through the system
To be considered for this position, you must have the following qualifications:
- Minimum of three years of experience in customer support
- Minimum of three years of experience in project management
- Proficiency in electrical, mechanical, and fluid power knowledge
- Mechanical mindset and problem-solving abilities
- Excellent communication skills, both verbal and written
- Solid work history and professional references
- Must be a US citizen or possess a green card
- Reside within a 45-minute commute to Brown Deer