Financial Consultant Associate
Location: Providence, RI
Wealth Management Client Associate / Financial Advisor Support
Providence, RI, US
$30.00 – $42.00 /hr. + Team Performance Bonus + Full Benefits
MUST HAVE 7/66 (63/65)
This position is responsible for providing client service support to potentially multiple Financial Advisors (FAs). The main focus is to customize solutions for clients based on their specific needs, support enterprise strategic objectives, operational excellence goals, and advocate for clients within the FA's business. The role includes acting as the primary point of contact for addressing all service needs of clients.
Responsibilities:
- Provide excellent client service by educating clients about the bank's services and offerings
- Ensure timeliness, accuracy, and completeness in client materials and follow up on client and FA requests
- Assist in aligning practices with the bank's policies and procedures to support operational excellence, client protection, and risk management
- Identify, deepen, and maintain client relationships by promoting the bank's offerings and incorporating banking into clients' day-to-day practices
- Support day-to-day team activities and fulfill roles when needed, prioritizing the client's needs
Required Qualifications:
- FINRA Securities Industry Essentials (SIE), Series 7, 63/65 or 66
- Demonstrate advanced knowledge and understanding of investment products
Desired Qualifications:
- Energetic, self-motivated, coachable, and adaptable
- Comfortable in a fast-paced environment with evolving responsibilities
- Detail-oriented and committed to personal development
- Committed to delivering an excellent client experience
- Efficient in fulfilling client needs and providing complex solutions
- Capable of handling sensitive information with discretion
- Experience with Microsoft Word, Excel, PowerPoint, and Salesforce is a plus
- Professional verbal and written communication skills
Skills:
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications