Employee Benefits Manager
Location: Santa Ana, CA
Employee Benefits Manager
Location: Santa Ana, CA
The Benefits Director oversees the daily operations of the benefits team and client engagement. In this role, you will ensure smooth administration of all PEO-sponsored benefit plans, drive operational excellence, and deliver exceptional client and employee experiences. Collaboration with executive leadership, client services, and cross-functional teams is key to developing innovative solutions, streamlining processes, and ensuring regulatory compliance.
ESSENTIAL DUTIES AND REQUIREMENTS
- Lead, mentor, and develop the benefits team
- Conduct regular performance reviews and provide feedback
- Foster a high-performing team culture
- Recruit and onboard top talent
- Provide consultative guidance to clients on benefit plans
- Respond to client and employee benefit inquiries
- Oversee benefit plan administration and compliance
- Manage annual open enrollment process
- Lead ACA planning and compliance efforts
- Enhance departmental processes for efficiency
- Analyze client experience survey scores
- Collaborate on strategic initiatives
- Assist with complex client conversions and high-value accounts
Work Experience and Education:
Bachelor’s degree preferred with minimum seven years in benefits or equivalent experience. Three years of management experience required. Advanced knowledge of ACA, ERISA, HIPAA, COBRA, and more.
Skills:
- Ability to maintain confidentiality
- Work independently and prioritize tasks
- Strong organizational and time management skills
- Good judgment and initiative
- Exceptional customer service and communication skills
- Proficiency in Microsoft Office Suite
This position is remote within Southern California. Employee may work from home or in office, with occasional in-person meetings or client visits.